How can we help you?
Have a query?
Frequently asked questions
We have collected the answers to the most common questions here.
What do I need to get started?
All you need is power, WiFi and a smartphone. The rest is easily set up in the app.
Is it difficult to install?
No, installation only takes 5-10 minutes. Connect to power and WiFi, and follow the steps in the app.
Can seniors use this themselves?
Yes, the solution is designed to be easy to use. Relatives can also help if needed.
Can multiple people have access?
Yes, you can invite family members so more people can follow along.
How does privacy work?
We take your privacy seriously. Your data is stored securely on AWS servers in Europe and processed in accordance with Norwegian and European standards, including GDPR. You always have full control over your data, and can request access or have it deleted at any time.
Does it work all over Norway?
Yes, as long as you have electricity and internet, the solution works no matter where you are.
What does it cost per month?
Pricing varies depending on subscription and features. You can choose a solution that suits your needs – with no hidden costs.
Is there a commitment period?
No, you can quit whenever you want.
What if I'm not satisfied?
If the solution doesn’t suit you, you can cancel your subscription without any problems.
How do I get help if I get stuck?
Our Norwegian support team will help you quickly if you need it.
